Data We Collect and Why We Use It
When you open an account, we collect the details you provide — name, contact number, and the payment method you link, whether that is JazzCash, Easypaisa, or Raast. We also record transaction references tied to each deposit or withdrawal so we can resolve any payment queries
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you raise. On the device side, we log session data: which browser or app version you used, your general region, and how you moved through the account screens. We do not sell this data to third parties. Payment references from JazzCash, Easypaisa, and Raast transactions are
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held only as long as needed for account reconciliation and any dispute you raise. We use session data to keep the mobile experience smooth — for instance, so your account stays accessible when you switch between browser and app. Data stored on our servers is encrypted,
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and access is restricted to the teams that need it to operate your account. You can ask us at any time what data we hold on you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.